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Frequently asked questions

Straight answers, including what the platform does not do.

Who is this platform for?

Affiliate networks, brands running their own affiliate or partner program, and agencies managing programs for clients. You are the admin; your advertisers, affiliates and staff each get their own panel.

Do I need an affiliate network to use it?

No. A brand can use it directly: you are the admin, partners are affiliates, and you pay them yourself. An advertiser account is only needed if you run a network with outside brands.

Is there a free trial?

Yes. Start a free trial with no credit card. Your workspace is ready in about a minute.

What happens when my trial ends?

Your workspace is paused, not deleted. Choose a plan and it switches back on instantly.

How do plans work?

Plans set monthly clicks and conversions, and how many offers, affiliates, advertisers, employees and domains you can have. Upgrade or cancel any time.

What if I go over my limit?

You get a warning at 80% and 100%. Tracking continues for a small grace margin, then stops until you upgrade, so you are never surprised by a hidden bill.

Can I use my own domain?

Yes. Point your domain at us and tracking links and panels run on it.

Can I move from another tracker?

Yes. Import affiliates, offers and conversions from spreadsheets. See the Switching page.

Does it track mobile apps?

It receives install and event postbacks, including device IDs. It does not provide its own mobile SDK.

Is my data separate from other customers?

Yes. Each customer has a separate database, and files and caches are separate too.

How do I pay affiliates?

Affiliates request withdrawals, and you export PayPal or Wise bulk files in one click.

Do you handle ad-spend or cost tracking for media buying?

Not currently. The platform is built for affiliate and partner programs, not for tracking your own ad costs.

Still unsure? Contact us